Online shopping with over 20 years of experience
Our team handles customer service and other online store tasks professionally and on time, without forgetting the essential fact that an excellent customer experience is made up of a friendly and unhurried customer encounter. We have over 20 years of experience in handling customer service and other operations in online stores, so we have accumulated know-how and know how to utilize it. However, the world is not ready and we are always willing to learn more, question the prevailing operating models and change our operations if necessary.
Our company consists of motivated customer service, marketing, and online shopping experts who are happy to serve your company as well.
Best regards,
Jukka and Marko
FIRST-CLASS CUSTOMER SERVICE (aka FCS)

Jukka Nevalainen
CFO / Founder
jukka.nevalainen@fcs.fi

Marko Kamarainen
Human Resources Director / Founder
marko.kamarainen@fcs.fi